“What do you do?” is a question that I come across on a regular basis, like I am sure many of you do. However, it always surprises me that in this day and age so many people do not know what a Virtual Assistant (VA) is. I’ve given up calling myself a Virtual Assistant and prefer Freelance Personal/Executive Assistant. Still people are often baffled. It is assumed that I do a lot of typing and diary management but to be honest I do very little of that. That is not to say that I won’t do that but clients tend to use me for so much more.
So what services do I offer?
My services include Accounts, DeskTop Publishing, Digital Transcriptions, Email Management, E-Shots, Holiday Cover, IT Training & Advice, Lifestyle Management, Media Management, Systems and Process Management and Website Administration.
All I can say is clients aren’t scared to ask. I’ve had some call me from their holiday unable to obtain the Formula 1 results, clients needing lifts or items picking up, even dogs that need walking! I’m here to help and love nothing more than offering my assistance.
Where do I work?
My office is based at home and most of the time this is where I work but on occasions I am requested to go to a client’s office or home. Most of my work is emailed, discussed over the telephone or even posted. Clients give me access to their web mail accounts, web servers and so much can be done online with Web Applications. I can even access a client’s computer remotely.
So what sort of person do I work for?
Well this ranges immensely; sole traders, small businesses, consultants. Some of them I work for daily, some weekly, some monthly and the others dip in and out as and when they need me. I offer a great deal of flexibility and this suits my clients.
Why do clients outsource to me?
I offer expertise that many clients do not have. A sole trader may feel that they want to do everything themselves but why waste time learning a new skill when they can hire it in and concentrate on other things.
I save my clients time and money. A Consultant earning £100 an hour often spends 5 hours a week on admin – hotel bookings, travel arrangements, accounts, invoicing etc. By completing these tasks themselves they are, in effect, losing £500 a week e.g. 5 hours x £100 ph. By paying me to do that admin work, at a lower hourly rate, they are then able to earn money they wouldn’t otherwise be able to.
What are the benefits?
- My clients know that I am dedicated to helping them succeed
- Flexibility including out of hours work
- Clients pay for my time and expenses only: no tax, NI/PAYE or benefit costs
- I provide my own office space and equipment